Privacy Policy

Effective Date:

Welcome to DeLux Drive. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you use our services.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, phone number, billing details, and other contact information.
Booking Information: Pickup and drop-off locations, date and time of service, and special requests.
Payment Information: Credit/debit card details and transaction history.
Device & Usage Information: IP address, browser type, and interactions with our website or app.
Location Data: Real-time GPS location when using our service.
Urgent Ride Requests: Details of last-minute bookings, including timestamps and priority service requests.

2. How We Use Your Information

We use your information for the following purposes:

To process bookings and provide luxury transportation services.
To improve customer experience and service quality.
To send booking confirmations, invoices, and customer support responses.
To personalize offers, promotions, and marketing materials.
To comply with legal and regulatory requirements.
To enhance security and prevent fraud.
To prioritize and fulfill urgent ride requests efficiently.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

Service Providers: Trusted partners assisting with payment processing, customer support, or analytics.
Legal Authorities: When required by law or to protect our rights and safety.
Business Transfers: In case of a merger, acquisition, or business restructu

4. Data Security

We implement advanced security measures to protect your data from unauthorized access, disclosure, or misuse. However, no online system is 100% secure, and we encourage users to take precautions in safeguarding their information.

5. Your Privacy Rights

Depending on your location, you may have rights to:

Access, update, or delete your personal data.
Opt out of marketing communications.
Restrict or object to data processing.

To exercise your rights, please contact us at info@deluxdrive.com

6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and analyze traffic. You can manage cookie preferences through your browser settings.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: DeLux Drive

Clinton, New Jersey, United States
info@deluxdrive.com
(908) 256-6138